Get to know your customers
“A research package which gets you into the minds of your customers”
Kama marketing will undertake research of your customers and provide you with statistically reliable results, along with a report and recommendations on how you can use the findings to meet your business objectives.
Our approach
| Activity | Timescale |
|---|---|
| Meeting with Senior Management Team (SMT) to understand requirements | ½ day |
| Research current customer experience / touch points | ½ day |
| Develop survey (sign off from SMT) | 1 day |
| Undertake research of customers | 1 – 3 weeks (depending on required sample) |
| Provide copy of raw data results | On completion of fieldwork |
| Develop report and recommendations | 1 day |
| Present findings and recommendations to SMT | ½ day |
Our research packages are priced based on the number of respondents required and the appropriate method. As an indication, a typical web research project with c.200 respondents would be priced at £2,500. .